The Truth Beauty Company


Shipping & Returns

Shipping Information

We know you simply can't wait to get your hands on your beautiful purchase so we ship our goods as Expedited Parcels, via UPS and include a tracking number. We aim to ship within 48 hours of your purchase. Orders placed after Noon EST on Fridays and over the weekend will ship the following Monday.

It is important to us that we help you when colour matching to ensure that the shade you take home is right for you! We understand that there are times when you may receive an item as a gift or special circumstances when the item isn’t right for you. In this case we will give a store-credit only if the product is un-opened, and it is within 15 days of original purchase.

Canada Wide — $10 flat rate
USA Wide — $15 flat rate
Free Shipping — For orders over $75

We appreciate you shopping from our Small Business. 

Damaged or defective items

If you receive a product from us that appears to be damaged or defective, please accept our apologies and contact us immediately at We will be happy to make things right. 

In-store Return policy

Items purchased in store can be exchanged within 2 weeks of original purchase, as long as the item is un-opened and un-used.

Please Note: Opened and used products will not be accepted for returns